Privacy Policy

Introduction

Welcome to 8fb88. We are committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains what personal information we collect from you, how we use it, who we may share it with, and the choices and rights you have regarding your data. By registering an account and using 8fb88, you agree to the practices described in this document.

This policy applies to all users of 8fb88 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We understand that trust is the foundation of any online service, and we take every reasonable step to handle your data responsibly, transparently, and in line with widely recognised best practices for data protection.

Information We Collect

We collect only the information that is necessary to provide you with a safe, fair, and enjoyable gaming experience on 8fb88. The categories of personal data we collect include the following.

Registration and Account Information

When you create an account with 8fb88, we collect your full name, date of birth, email address, phone number, and preferred username. This information is required to verify your identity, ensure you meet our 21+ age requirement, maintain your account, and communicate essential updates with you. Providing accurate registration details is a condition of using the platform.

Financial and Transaction Information

To process deposits and withdrawals through payment partners including bKash, Nagad, Rocket, Upay, and major bank accounts, we collect transaction-related details such as payment method identifiers, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or mobile banking PINs. All financial transactions are processed securely, and records are retained for accounting and compliance purposes.

Usage and Technical Information

We automatically collect technical data when you access 8fb88, including your device type, operating system, browser type and version, IP address, and general geographic location. We also record gameplay activity such as games played, bet amounts, session durations, and bonus usage. This data helps us detect unusual activity, prevent fraud, and continuously improve our service quality for players across Bangladesh.

How We Use Your Information

8fb88 uses your personal information solely for legitimate purposes directly related to the operation and improvement of our gaming platform. The specific purposes include:

• Verifying your identity and confirming you are aged 21 or above, as required for responsible gaming on our platform.
• Processing deposits and withdrawals through your chosen payment method, such as bKash, Nagad, or Rocket, and resolving any transaction disputes.
• Personalising your gaming experience with relevant game recommendations, promotions, and bonus offers based on your activity history.
• Detecting, investigating, and preventing fraudulent transactions, account abuse, money laundering, and other unlawful or prohibited activities.
• Sending important account notifications, security alerts, and promotional communications where you have opted in to receive them.

Sharing of Your Information

8fb88 does not sell, rent, or trade your personal information to third parties. We may share your data only in strictly limited circumstances: with trusted payment processors and banking partners needed to complete your transactions; with identity verification providers to satisfy KYC requirements; with technology service providers who support our platform's operation under binding confidentiality agreements; and when legally required to comply with a valid court order or regulatory request.

Any third-party service provider that processes data on our behalf is contractually required to handle that data securely and only for the specific purposes for which it was shared. We do not permit our partners to use your data for their own independent marketing or commercial purposes.

Cookies and Tracking Technologies

8fb88 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather aggregate analytics data that helps us understand how players interact with our platform. Cookies are small text files stored on your device by your browser. They do not contain personally identifiable information on their own, but may be associated with your account data in our systems.

You can control or disable cookies through your browser settings. However, please note that disabling certain essential cookies may affect the functionality of 8fb88 and prevent some features from working correctly. We do not use cookies to track your activity outside of our platform or serve you advertisements on other websites.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required for legal, accounting, and regulatory compliance purposes. Transaction records may be retained for a longer period where required by applicable financial regulations. When data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request account closure, we will process your request promptly and confirm the deletion of your personal data, subject to any mandatory retention obligations.

Data Security

We take the security of your personal data seriously. 8fb88 implements industry-standard SSL encryption for all data transmitted between your device and our servers. Access to personal data is restricted to authorised personnel only, and all staff who handle personal information receive appropriate data protection training. While we apply rigorous technical and organisational safeguards, no online system can guarantee absolute security. We encourage all players to use strong, unique passwords and to keep their login credentials confidential at all times.

Your Privacy Rights

As a valued 8fb88 player, you have a number of rights with respect to your personal data. You may exercise any of these rights at any time by contacting our support team. Your rights include:

• The right to access the personal data we hold about you and to receive a copy of it in a clear and readable format.
• The right to request correction of any inaccurate or incomplete personal data we hold about you.
• The right to request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
• The right to withdraw consent for any processing of your personal data that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal.

Third-Party Services and Payment Partners

8fb88 integrates with trusted third-party payment services to facilitate transactions for our Bangladeshi players. These include mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as major local banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Each of these partners operates under its own privacy policy and data security framework. We encourage you to review their respective policies when using their services to fund or withdraw from your 8fb88 account.

Our website may contain references to game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may set their own technical cookies or collect limited gameplay telemetry within their game environments. 8fb88 is not responsible for the data practices of third-party game studios, and players are advised to review those providers' own privacy disclosures if they have concerns.

Age Restriction and Minor Protection

8fb88 is strictly an adults-only platform. Our services are intended exclusively for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered user is under 21, we will immediately suspend the account, reverse any transactions where possible, and permanently delete all associated personal data. Parents and guardians are encouraged to use device-level parental controls and internet filtering software to prevent underage access to online gaming platforms.

Changes to This Privacy Policy

8fb88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will notify registered users via email or through a prominent notice on our platform prior to the changes taking effect.

Your continued use of 8fb88 after any such update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed of any updates. The date of the most recent revision will always be displayed at the top of this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8fb88 handles your personal data, please reach out to our support team. We are available around the clock to assist players across Bangladesh and aim to respond to all privacy-related enquiries within two business days.